How can I update my Cover via the app?

Q: How can I update my Cover via the app?

Delete and reinstall the mobile app: Click here for IPhone and here for Android . On first start, allow the use of Bluetooth. The cover can only be connected to one phone at a time. Connect close to your cover: If an update is available, the app will guide you step by step. Follow the instructions displayed on the screen. You may need to unplug and then reconnect the power cables. Refer to the provided video if necessary. If the “Firmware Installation” or “Cover Check” step loops for more than 2 minutes, follow these steps: Close the app completely Unplug both black power cables Wait 5 seconds Reconnect the cables, ensuring they are properly inserted Restart the app and repeat step 2 The "Cover check" phase may no longer appear: this is normal. It means the board has restarted correctly. If the update still fails or if the problem persists, contact our technical support.

Question

Marie · Accepted Answer

Delete and reinstall the mobile app: Click here for IPhone and here for Android. On first start, allow the use of Bluetooth. The cover can only be connected to one phone at a time.
Connect close to your cover: If an update is available, the app will guide you step by step. Follow the instructions displayed on the screen. You may need to unplug and then reconnect the power cables. Refer to the provided video if necessary.
If the “Firmware Installation” or “Cover Check” step loops for more than 2 minutes, follow these steps:

Close the app completely
Unplug both black power cables
Wait 5 seconds
Reconnect the cables, ensuring they are properly inserted
Restart the app and repeat step 2

The "Cover check" phase may no longer appear: this is normal. It means the board has restarted correctly. If the update still fails or if the problem persists, contact our technical support.