Category: After-sales service

First, make sure that nothing is obstructing your Coverseal’s operation (objects, tree branches, dirt) and that the required water level is properly maintained. Then, follow the steps below:

Automatic model (with one or two solar panels)

  1. For earlier versions, check that the winter switch located inside the cladding is set to ON before using the remote control. It is also possible that the transmitter battery is dead (it’s easy to replace).

  2. After confirming that the switch is ON and the transmitter battery is working properly, press both buttons simultaneously on the wired control.

  3. If the problem persists, your main battery is likely discharged. First, use the manual operation to secure your pool, then contact us as soon as possible at support@aquaguard.co.il.

Semi-Automatic model

  1. Check that the remote control battery is fully charged.

  2. If the issue continues, the main battery may be discharged. You can use the manual operation to secure your pool, then contact us as soon as possible at support@aquaguard.co.il.

Manual model

For any questions, please refer directly to the user manual or contact us at support@aquaguard.co.il.